Help centre

Answers, fast

Everything from filing your first report to claiming a business profile and understanding a trust score.

Getting started

Create an account, run your first search and save the businesses you trade with most.

What counts as acceptable evidence, how to redact documents, and what happens after you submit.

Verify ownership with registration documents and an authorised-signatory check, then publish responses.

How the trust score and risk score are composed, and how to improve the factors within your control.

Plan changes, invoices, GST details and cancellation.

Authentication, rate limits, endpoints and webhook events for enterprise customers.